Click the Estimated Ink Level tab. Modify your browser’s settings to allow Javascript to execute. If you are not using the latest version of Windows 8, the information in these steps might not match your experience. Please return to the product information page and verify the numbers provided or try again later. Make sure that this option matches the paper loaded in the product. Defect, with the direction the paper moved through the printer indicated.

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Also, the colors of the patterns and bars should be approximately the same as the color dots on the print cartridge label.

You can also access the automated tool to clean the cartridges ph the Printing Preferences dialog box for your printer. Open the cartridge access door.

Click the tab that provides paper type and size settings. If the document printsthe issue is resolved, and there is no need to continue troubleshooting.

Use a flashlight to view the mechanism inside the tray to make sure that nothing blocks the paper from engaging with the rollers. This page requires Javascript. Lines or streaks always appear in printouts when the cartridges begin to run out of ink.

HP Photosmart C4200 All-in-One Printer series

Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following:. Slide the stack of paper forward until it stops.


Europe, Middle East, Africa. Asia Pacific and Oceania. In the software program from which you are trying to print, click Fileand then click Print. Issue The printer is working, but printed output shows streaks or lines. To see if your product is still under warranty, go to the warranty check website http: If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.

Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

HP Photosmart C All-in-One Printer series Product Information | HP® Customer Support

Clean the cartridge contacts. If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.

If the alignment page is still streaked, faded, or missing colorscontinue to the next solution to replace any problematic cartridges. Service the printer If the product printed a self-test report with plain white paper, the printer is functional and does not need to be replaced. Phktsmart you saw no defects.

Asia Pacific and Oceania. Ink level warnings and indicators provide estimates for planning purposes only. Note which cartridges printed which areas of the self-test report Identify which cartridge printed which part of the self test report, so that when defects are found on the page, you will know which cartridge is the problem. You do not need to replace ink cartridges until print quality becomes unacceptable. If the self-test report does not print when slowly pushing the paper lhotsmart inrepeat the previous steps to clean the rollers again.


HP Photosmart C All-in-One Series – Wrong Colors | HP® Customer Support

Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. Replace any print cartridges that are very low or empty.

The Advanced Features window opens. I don’t see my operating system. Adjust the paper settings in the print driver The product might not pick up paper if the paper size and type in the paper tray do not match the size and type settings in the print driver.

To see if your product is still under warranty, go to the warranty check website http: If the product does not turn on by itself, press the Power button c420 turn it on.

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